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Home > Support > Addonics Support Center

Welcome to the Addonics Support Center where you can submit a question or create an incident for assistance from our technical and sales specialists.
Once the incident has been created, you can view the status with along with it's updated information as well as reply to the incident.

An email will be sent to your email address notifying you when an incident has been responded to. Please check your spam folder in case your spam filter
blocks the notification email.

Contact Customer Support Retrieve an existing incident


Technical Support Hot-Line: (408)453-6212
Sales Hot-Line: (408)573-8580
: (408)573-8588

We no longer offer phone support for products that have been discontinued. Please contact us and we will answer your questions as soon as possible.

If prompted to leave a voicemail when you call our tech support hot line, please leave

  • Your Name
  • Phone number with Area Code
  • Best time for us to call
  • Model Number (tpically starts with AE, AD or AA)
  • Operating system you are using
  • Brief description of the problem

For emergency data recovery solutions, please click here for more information.